Return Policy
1. Return Eligibility
We accept returns on most items within 30 days of delivery, provided the items are unworn, unwashed, and in their original packaging. Certain items, such as sale items or intimate apparel, are non-returnable.
2. How to Return
To initiate a return, please contact our customer service team with your order number and the reason for the return. You will be provided with instructions on how to send the item back.
3. Refunds and Exchanges
Once we receive your return, we will process your refund to the original payment method. Refunds typically take 5-10 business days to appear in your account. Alternatively, you can request an exchange for a different size or item.
4. Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was defective or damaged upon arrival.
5. Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us immediately for a resolution. We may offer a replacement or full refund depending on the situation.